But what about when something goes wrong. What about when something terrible happens. What if everything that could go wrong - does, all at the same time.
This website is hosted on Squarespace, a web development and hosting platform. I have a total of 4 websites hosted with Squarespace, including my personal blog, my photography business website, and a design consulting firm I co-founded. That firm has dozens and dozens more sites all designed and built on Squarespace. It's safe to say I'm a fan.
One of the reasons I've been a huge fan is their absolute commitment to customer service. In fact, I would rate their customer service as the best I've ever experienced - from any company... ever. They are just that good. Not only do they build incredible tools for web development, but they take care of their customers.
Squarespace is based in lower Manhattan, which means they were hit hard by Hurricane Sandy. The building they were in was one of hundreds that lost power - which for most people means that the milk in the fridge is going to go bad. For a web hosting company, it's a little worse. For a company that is based entirely on servers connected to the internet, power is kind of important. Knowing this, The company released the following statement early this week.